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Platform Labor Viewed through Gigs Economy

Pessimistic predictions about Gig's economy are connotated by Robert Reich's "scraps economy." Robert Reissi once criticized the economy as a "crush economy," meaning that it would enter a platform company with a lump sum of money, and that only the remaining pennies would go to workers. The Gigs economy is a low-wage labor base, so the benefits to individuals are very small. Basically, Gig's economy is a 'zero-hour contract' that receives calls through digital devices without clearly specifying working hours, free waiting times and low wages issues exist. There is also high instability. 


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They are sometimes referred to as "digital precursors," a combination of "precious" and "proletarian." Good performance would increase one's market value, but otherwise it would be abandoned in the market and there was no guarantee of job security from the entity. And they are likely to be in a position of relative underdogs from platform companies. This has consistently been pointed out since the concept of 'digital economy' emerged, and the platform is a 'special mechanism' that captures a huge amount of social and cultural knowledge available, which is also perceived as exploiting human participation in vast under-employment. 

In the Gig economy, in particular, they are often referred to as "one-person companies" and "micro entrepreneurs" and are not responsible for problems with the platform, are limited in response to unfair treatment by the platform, and lack of systematic channels to respond to business policy changes, such as higher fees for the platform, because they are not in the form of uniting and carrying out labor in the service. 


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In particular, a platform business has the potential to deteriorate relatively further if a particular platform is a market-dominating operator because of the presence of network effects. The problem of being in the blind spot of the law also exists, as they are not subject to the labor law, so it is difficult to get protection and benefits from the law. That is, they are excluded from the minimum wage, protection of dismissal and collective agreements, and are not eligible for four major insurances, such as health insurance, employment insurance and pensions, which apply to ordinary workers. Therefore, there is also an argument that it cannot be seen as a 'real job.'

As we looked at the Gigs economy and talent-sharing platform, resource providers in Gigs are expected to increase further with the proliferation of shared paradigms and the activation of on-demand services, but perceptions of their status and future job changes can vary depending on services. When a resource provider participates in a Gig economy using its own experience, expertise and talent, it may be directly linked to future job issues by fundamentally changing the way it looks for work and develops careers. A resource provider's trade in intangible resources such as experience, expertise, and talent may be collectively referred to as talent sharing. 


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Talent-sharing activities that share one's experience or knowledge have traditionally not been recognized as labor. However, as the development of IT increases the activity of producing 'informational' and 'cultural' non-material goods, and social experiences, such as leisure and personal experience, are recognized as major labor. McKinsey predicted that the growth of talent-sharing flat forms would increase employment in Europe by 2.5 percent by 2025. Specifically, it predicted that 540 million people worldwide will use the talent sharing platform by 2025, of which 230 million underemployed people will have shorter job search periods and 200 million more jobs. Leading global talent sharing platforms include
있으며 and(Etsy.com) with 3 million requests for work registered each year, and the volume of transactions is estimated at around 1.2 trillion won. In Korea, platforms such as Hidden, Throwing, Connects and IntelNest exist.




Gigs is a platform-based business, and early market creation requires quantitative access to shared resources. This requires the platform's efforts to attract various resource suppliers to the market. That is why the platform should act as an arbitrator to address the asymmetry of information between the resource's consumers and suppliers and to ensure a sound transaction process. Strategies such as appropriate compensation and status grants are believed to be effective in order to ensure that existing resource suppliers continue to supply resources without leaving the platform. And the Gigs economy, like a shared economy, should consider and come up with various devices to build trust, as trust will be the most important mechanism.